Frequently Asked Questions

ZIPMYFILES.ONLINE is an online service for compressing and archiving files. We provide tools for creating ZIP archives, compressing files, and optimizing their size without quality loss.

Our service works directly in your browser, which ensures maximum privacy - your files are never uploaded to our servers.

Using the service is very simple:

1. Drag files to the upload area or click the "Select Files" button
2. Select archiving options (compression level, password, etc.)
3. Click the "Create Archive" button
4. Wait for processing to complete and download the ready archive

The entire process takes just a few seconds!

We support all common file types:

• Documents: PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, TXT
• Images: JPG, PNG, GIF, BMP, SVG, WEBP
• Audio: MP3, WAV, FLAC, AAC
• Video: MP4, AVI, MOV, MKV
• Archives: ZIP, RAR, 7Z, TAR, GZ

Maximum size of one file - 2 GB. Maximum number of files in one archive - 100.

Yes, your files are fully protected:

• Processing occurs locally in your browser
• Files are never uploaded to our servers
• You can set a password for the archive
• We use modern AES-256 encryption algorithms
• All data is deleted after closing the tab

Read more about data protection in our Privacy Policy.

Processing time depends on several factors:

• Size and number of files
• Selected compression level
• Performance of your device
• Internet connection speed

To speed up the process, we recommend:

1. Using a lower compression level
2. Splitting a large archive into several parts
3. Closing unnecessary tabs and applications
4. Updating your browser to the latest version

Unfortunately, our service does not support recovering corrupted archives. We recommend:

1. Try opening the archive in another program (WinRAR, 7-Zip)
2. Check the integrity of the archive using special utilities
3. Request the archive to be resent by the sender

To prevent archive corruption:

• Always wait for the download to complete
• Do not interrupt the archive creation process
• Use a stable internet connection

Some file types are difficult to compress:

• Already compressed formats: JPG, MP3, MP4, PDF
• Encrypted files
• Files compressed with maximum level

For better results:

1. Use maximum compression level
2. Combine files into one archive
3. Convert files to more compressible formats

Average compression percentage for different file types:

• Text documents: 60-80%
• PNG images: 10-30%
• Audio files: 0-10%
• Video files: 0-5%

Yes, our service is completely free for all users. We do not charge for:

• Creating and downloading archives
• Using all compression features
• Password protection for archives
• Combining files into archives

We support the service through advertising and donations. If you want to support the development of the project, you can do so through the "Support" section.

Currently, no account registration is required to use the service. All features are available without registration.

Unfortunately, we do not store archive passwords and do not have access to protected archives. If you forgot your password:

1. Try to remember possible password options
2. Check if you saved the password in a password manager
3. Contact the sender of the archive

To prevent such situations:

• Use a password manager
• Store passwords in a secure place
• Do not use overly complex passwords that you might forget
• Create password hints